Industry 4.0 is transforming manufacturing through technologies such as IoT, cloud computing, analytics, AI, and Machine Learning. These innovations enable automated, real-time production management, enhancing automation, efficiency, and flexibility. Factories become integrated and interconnected systems, enabling tax benefits provided by Italian law. Download our dedicated Industry 4.0 software
There’s no need to worry; OPM has a team of highly qualified technicians ready to offer you the support you need at any time. Thanks to our expertise and professionalism, we can connect remotely to all our machines, allowing us to quickly analyze the cause of the issue and provide you with precise instructions on how to resolve the problem in the simplest and most efficient way possible, enabling you to resume production without unnecessary delays.
We are also prepared to provide you with all the spare parts you might need. For most of these parts, we are the direct manufacturers, which allows us to ensure superior quality and consistent availability over time. This attention to detail ensures that even when it comes to spare parts, you will always receive high-quality components available when you need them.
Through our remote connection or a video call, we are able to resolve 90% of the issues that may arise, and in most cases, the system is back up and running within 5 hours of your support request. If the problem involves more serious damage or requires direct intervention by the manufacturer, our company is structured to guarantee service in the shortest possible time, minimizing downtime and ensuring that your production can resume as quickly as possible. We understand the importance of operational continuity and strive to provide you with the most effective and efficient support, always aiming to exceed your expectations.
We offer this service to ensure your peace of mind!
We provide a complete and highly specialized service for the installation of the systems we design and manufacture. Our team of expert technicians is ready to travel directly to the customer’s site to manage every stage of the installation.
We start with the assembly and mounting of the system, adhering to technical specifications and the strictest safety regulations. Once the installation is complete, we conduct a thorough testing to ensure that every component is functioning correctly and that the system operates at optimal performance. This testing process is essential to ensure the system is ready for production without issues.
Additionally, we provide detailed and practical training to the customer’s personnel. Our training is designed to ensure that the customer’s team members are fully competent in managing and maintaining the system. We provide clear, hands-on instructions on how to make the best use of the system, resolve any common issues, and perform the necessary maintenance to keep the system efficient and durable.
Our goal is to ensure that every stage of installation and training is handled with the utmost precision and professionalism, offering integrated solutions that guarantee a trouble-free experience and optimal system operation. With our ongoing support, the customer can be confident of achieving the maximum performance from the system and having a well-prepared team ready to tackle any challenges.
Your requests will be addressed directly to the resource who will be able to respond effectively, in the shortest time possible.
